Revision Date: 01/01/2011
TEXAS SENIOR BENEFITS, LLC IS COMMITTED TO YOUR PRIVACY
Why do we collect your information? We help consumers shop for insurance and various other products by connecting consumers with insurance agents or other vendors, as applicable. By submitting your information and seeking a quote request, you authorize and agree that we may use the information you share with us to help match you with insurance providers or other vendors (as applicable) through introducing you to insurance agents, insurance companies, and/or other vendors, as applicable, who also assist us and you in finding insurance agents, insurance companies, discount program representatives and/or other requested products or services, as applicable (we refer to all of these as “Agents”, and we sometimes refer to both consumers and Agents as our “users”) to help you obtain free quotes for insurance, discount health plans or other products or services, as applicable. Insurance companies establish their rates using a variety of criteria. Since we deal with many Agents, the more detailed information you provide to us, the more accurate a quote our Agents may help you locate.
INFORMATION WE COLLECT AND HOW WE USE IT
Our users may from time-to-time provide us with personally identifiable information. Personally identifiable information generally means any information that may be used to identify an individual, including, but not limited to, your name, home address, telephone number, and email address.
Examples of personally identifiable information may include, but is not limited to:
- First and Last Name
- Postal Address
- Email Address
- Phone Number
- Date of Birth
We process personally identifiable information as described herein and also for such purposes as:
- To deliver our products and services to users, including the display of customized content and advertising;
- To conduct research and analysis in order to maintain and improve our products and services;
- Ensuring the technical functioning of our system and network;
- To aid us in developing new services;
- To alert you to product updates, special offers, updated information and other new services. (You may opt-out of these communications if you so choose.); and
- To contact you in response to your requests for information.
We may aggregate information we receive from you and from our other users and may use or disclose this information to third parties in a manner that does not disclose any such personally identifiable information.
IMPORTANT NOTICE REGARDING CONSUMER REPORT PRACTICES
AS STATED ABOVE, BY CLICKING AND SUBMITTING A QUOTE REQUEST, YOU AUTHORIZE AND AGREE THAT AN AGENT MAY OBTAIN ADDITIONAL BACKGROUND INFORMATION ABOUT YOU TO PROVIDE YOU WITH YOUR REQUESTED INSURANCE QUOTE OR POLICY INFORMATION. FOR EXAMPLE, CONSUMER AND/OR CREDIT REPORTS, OR DRIVING RECORDS, MAY BE ORDERED IN CONNECTION WITH YOUR QUOTE REQUEST. THESE REPORTS MAY PROVIDE ADDITIONAL INFORMATION THAT MAY ASSIST AGENTS IN DETERMINING YOUR ELIGIBILITY FOR INSURANCE, DISCOUNT HEALTH PLANS OR OTHER PRODUCTS OR SERVICES, AND RATES THAT YOU MAY BE CHARGED. CONSUMER REPORTS MAY ALSO BE USED FOR UPDATES, RENEWALS, OR EXTENSIONS OF ANY INSURANCE YOU MAY OBTAIN. AN AGENT MAY ALSO OBTAIN AND USE A CREDIT-BASED INSURANCE SCORE CONTAINED IN YOUR CREDIT REPORT. THIS INFORMATION MAY BE COMBINED BY AN AGENT WITH INFORMATION YOU SUBMIT TO US, AND BY CLICKING SUBMIT AND SEEKING A QUOTE REQUEST, YOU ACKNOWLEDGE THAT YOU ARE PROVIDING YOUR WRITTEN PERMISSION TO OUR AGENTS TO OBTAIN YOUR CREDIT REPORT.
Usage Data: Generally, like many internet companies, we track website and service usage data to improve the services we offer and the security of your interaction with the site. We collect user traffic patterns throughout our website. This information is collected to help improve website flow and usability. In addition, we track click-through information, including IP addresses, to our website from the reports and emails we send to our users. This is done to gauge the effectiveness of our marketing campaigns, to discourage fraudulent use and to improve the security of our site and your interaction with the site.
User Access: We make a good-faith effort to enable you to update personally identifiable information you have provided to us and to enable you to request deletion of any of your information. Please understand that while we are able to delete or update the information that we have received from you, this does not necessarily mean that information about you that has already been shared by us with other Agents may, at the same time, be updated or deleted by such other Agents. So, in some cases it may be necessary for you to contact other third parties who may have received your information and separately request updates to or deletions of your information. We may decline to process user requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, would be extremely impractical, or where information is required to be retained by us, either by law or for legitimate business purposes.
INFORMATION TRANSFER AND SHARING POLICY
Please understand that because we are in the business of helping consumers and Agents identify one another, if you are a consumer and you do not permit us to share your personally identifiable information with an Agent, we will be unable to assist you and certain of our services and offerings will be unavailable to you. We expect our Agents to whom we forward your information to follow applicable laws and abide by the restrictions we impose on their use of your personally identifiable information.
Other Usage and Offerings Including Third Party Marketing Communications Unrelated to Insurance: From time to time we may seek to make available additional offerings and services including those that may not be insurance-related. In doing so, we will strive to give our users choices about whether or not you would like to continue to receive future promotional or marketing communications from us either directly or on behalf of others whose offerings we think may be of interest to you. For example, at the time of registration, if you choose, you will have the option to receive email marketing communications directly from third parties with whom we share such information for their direct marketing purposes. We require these third parties to obey the law and to honor any request by you to stop sending commercial email messages or communications. In determining which third parties with whom we might share your personal information for direct marketing purposes or, in identifying which offerings we think may be of interest to you, we may use and analyze information you have provided to us consistent with and as permitted by applicable law. If you choose not to receive such marketing communications, you may still receive certain relationship or transactional communications from us as described herein. If you would like to opt-out of particular types of information sharing or to view or otherwise change your information sharing preferences please click here.
Aggregate information: We may occasionally share aggregate information with third parties, such as how many users clicked on a particular advertisement. Aggregate information does not personally identify you or otherwise allow anyone to identify you individually.
Protecting Our Legal Rights and Others’ Rights: We do not otherwise share personally identifiable information about website users with third parties unless we believe using or sharing such information is appropriate to carry out a user’s request or if we have a good-faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce our Terms and Conditions of Use, including investigation of potential violations thereof, (c) detect, prevent or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of the Company, its users or the public as required or permitted by law.
Merger or Sale of Company: If we should ever file for bankruptcy or have our assets sold to or merged with another entity, information that we receive from you through this website may be treated as an asset of the Company and may be transferred to the fullest extent permitted by law.
MARKETING AND OTHER COMMUNICATIONS
When you submit information to us, you agree to receive email, fax, and other forms of communications from us and those to whom you have authorized us to forward your personally identifiable information. If you would like to opt-out of receiving promotional or marketing material from us in the future, please click the following link: UNSUBSCRIBE: Your decision to opt-out shall not preclude us from communicating with you regarding your existing or past relationship with us and shall not preclude us, including our employees, contractors and other representatives, from accessing and using the information you have provided in a manner that is not personally identifying (such as in aggregate or anonymous form). If you do not wish to receive further communications from any person or entity (such as an Agent) to whom we have forwarded your information with your permission, you must contact them directly.
AFFILIATED WEBSITES, OTHER WEBSITES, AND ADVERTISEMENTS
This website is hosted in the United States and is intended exclusively for U.S. residents. In using this website you represent and warrant that you have any and all necessary authorization to submit the information contained in your requests, and that you expressly consent to the transfer, use, and forwarding by us of the information you provide to us through the website and to the United States.
No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we make reasonable efforts to ensure security on our systems. We use secure server software and firewalls as part of our efforts to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of such firewalls and secure server software. By using our site, you acknowledge that you understand and agree to assume these risks.
If we learn of a security systems breach, we may attempt to notify you electronically so that you can take appropriate protective steps. By using this website or providing personally identifiable information to us you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of this website. We may post a notice on our website if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us by clicking the following link: Privacy Support.
CHANGES AND UPDATES
Toll Free Phone: 888-90-TEXAS (888-908-3927)
U.S. Mail: 901 W. Bardin Rd., Suite 305, Arlington, Texas 76017